Frequently Asked Questions

28 articles in this collection
Written by Vincent and Mathilde

Is there a limit to the number of users I can sync to CHEQROOM?

Written by Vincent
Updated over a week ago

How can I add my own barcodes into the system?

Already have your equipment labeled with your own barcodes? Learn how to add them to our software!
Written by Mathilde
Updated over a week ago

How do I force my users to check / scan Items one-by-one for a Check-out?

Requiring your users to go through a check-list of equipment, either with their mobile app scanner or by hand
Written by Vincent
Updated over a week ago

How do I change a system template?

Written by Vincent
Updated over a week ago

What happens to my existing users once I start to use the LDAP User Sync module?

Written by Vincent
Updated over a week ago

What iOS or Android version do I need for the CHEQROOM mobile app?

Written by Vincent
Updated over a week ago

What should I use? Equipment Custody, Reservations or Check-outs?

Written by Vincent
Updated over a week ago

How can I do advanced filtering of my equipment or bookings?

Written by Vincent
Updated over a week ago

Why are my users not receiving their invite emails?

Written by Vincent
Updated over a week ago

Does CHEQROOM support my custom QR codes?

Written by Vincent
Updated over a week ago

How can I extend my trial period?

Written by Vincent
Updated over a week ago

How often does Google update it's calendar feeds?

Written by Vincent
Updated over a week ago

Why is my Google Calendar sync slow or not updating at all?

Written by Vincent
Updated over a week ago

How do I prepare my spreadsheet for importing?

Written by Vincent
Updated over a week ago

What should my LDAP server return in order for User Sync to work?

Written by Vincent
Updated over a week ago

How do I export my spreadsheet to a UTF-8 encoded CSV?

Written by Vincent
Updated over a week ago

Why is CHEQROOM not showing as an app inside Zapier?

Written by Vincent
Updated over a week ago

How can I change my username?

Written by Vincent
Updated over a week ago

How do I change a Reservation?

Written by Vincent
Updated over a week ago

How do I add a quantity to an Item?

Written by Vincent
Updated over a week ago

Why is my credit card payment is not working?

Written by Vincent
Updated over a week ago

What if I reach my subscription limits?

Written by Vincent
Updated over a week ago

Can I use my existing barcodes?

Written by Vincent
Updated over a week ago

What's the difference between a Reservation and a Check-out?

Written by Vincent
Updated over a week ago

What's the difference between Users and Contacts?

Written by Vincent
Updated over a week ago

How do I install CHEQROOM on my smartphone or tablet?

Written by Vincent
Updated over a week ago

I forgot my password, how do I get a new one?

Written by Vincent
Updated over a week ago

How do I change my password?

Written by Vincent
Updated over a week ago