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Troubleshooting DYMO Connect issues
Troubleshooting DYMO Connect issues
Jeroen avatar
Written by Jeroen
Updated over a week ago

Below are some issues that can occur when using DYMO Connect:

Unable to add reference name for custom label

Currently DYMO Connect doesn't allow you to specify the reference name when creating a custom label.

Please contact us if you need any help with your custom labels.

Unsupported DYMO Connect label

You receive this error because you are trying to print a label that was created with the new DYMO Connect software on a computer which has a DYMO Label Service installed on it.

To resolve this issue:

Remove DYMO Label Software and install DYMO Connect

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