Below are some issues that can occur when using DYMO Connect:
Unable to add reference name for custom label
Currently DYMO Connect doesn't allow you to specify the reference name when creating a custom label.
Please contact us if you need any help with your custom labels.
Unsupported DYMO Connect label
You receive this error because you are trying to print a label that was created with the new DYMO Connect software on a computer which has a DYMO Label Service installed on it.
To resolve this issue:
Remove DYMO Label Software and install DYMO Connect