When a new user is added to your Cheqroom account, they will receive an email from firstname.lastname@example.org to set their account password.
Make sure the correct email address was added
Invite emails can take up to 15 minutes to arrive
Please have the receiver check their Spam or Junk folder
Check if your organisation whitelists emails from email@example.com
Re-send an invitation email
You can have your administrator navigate to the Users screen
Next, browse the Pending or Expired list of invites
Then, click Actions > Re-invite
Still didn't receive it?
Message us with their details, so we can take a look.