Cheqroom

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Forgot to turn off the option to generate codes automatically? Looking to remove codes linked to your items? This article is for you.

How to Clear the Codes in Bulk?

Your workspace logo is visible to everyone across your organization and public contexts in which these are used. Let's see how to edit it.

How to Edit the Logo of Your Workspace?

An account owner can see and edit the settings of all your workspaces. Let's see how to grant account owner access to a user on Cheqroom.

How to Add an Account Owner?

To remove or reduce the permissions from an Account Owner, you first need to revoke their Account Owner's access. Let's see how to do that.

How to Revoke Account Owner Access?

Retrieve a HAR file to help troubleshoot issues

How to retrieve a HAR file?

When you try to add items from multiple locations to your booking but receive an error message

Why am I unable to create a booking across multiple locations?

If you cannot log into your account, this article will help you troubleshoot the situation and get you back online on Cheqroom.

Why Can’t I Log in to My Cheqroom Account?

How to disable the AdBlock or Adblock Plus extension in your browser when visiting Cheqroom

Disabling AdBlock or Adblock Plus for Cheqroom

How to upload pictures and add them to your Items and Kits

How can I add images to my inventory?

Feel like a change? Let's update your password.

How to Update Your Password?

How do I reset my password?

When you try to add a new user but the invite button remains grey

Why am I unable to invite a new user to my account?

Why haven't my team members received their invite email to join the account

Why are my users not receiving their invite emails?

How do I extend an expired User Invite?

What does it mean when you can't delete an Item or Contact

Why am I unable to delete an Item or User from my account?

How to use Locations and Geo Positions and what's the difference between them

What is the difference between Locations & Geo Positions?

Updating the permissions of an existing user

How Can I Modify the User Role of Any Existing User?

Disable QR codes being generated by default

How do I turn off the automatic generation of QR codes on new equipment?

When to use Reservations, Check-outs with a due date and Custody when there's no return date

What should I use? Equipment Custody, Reservations or Check-outs?

🎥 What's the difference between a Reservation and a Check-out?

How to change accounts or invite someone who is already part of another account?

Transferring a user to another existing account

Requiring your users to go through a check-list of equipment, either with their mobile app scanner or by hand

How do I force my users to check / scan Items one-by-one for a Check-out?

How can I change a synced user into a local user?

How many users can you sync with Cheqroom

Is there a limit to the number of users I can sync to Cheqroom?

How often does Google update its calendar feeds?

Why is my Google Calendar sync slow or not updating at all?

🎥 How do I prepare my spreadsheet for importing?

What should my LDAP server return in order for User Sync to work?

🎥 How do I change a Reservation?

How do I export my spreadsheet to a UTF-8 encoded CSV?

How do I add a quantity to an Item?

Contacting the Client Experience Team

Start using your Cheqroom Account for easy equipment management! We list steps for you to set up, log in, and potentialy trouble shoot.

How to Log in to Cheqroom

Learn all about our mobile app and how it can make your equipment management even easier! Reserve, scan, flag and more all from your device.

🎥 The Mobile App

How to decide the best labels for you, correctly scan your equipment & make Check-Ins, Check-Outs and Spotchecks faster and more accurate.

🎥 Everything You Need To Know About Labeling and Scanning

Track your assets live with Cheqroom, powered by Chipolo, Apple Find My, and Google Find My for seamless and secure location monitoring.

Track Your Assets in Real-Time with Cheqroom

Mathilde

Mateus Savaris

Franz Prowant

Frequently Asked Questions

Find answers and get help from Intercom Support and Community Experts

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