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Releasing custody of an item at a different location

How to allow users to release custody at a different location than the original one

Mateus Savaris avatar
Written by Mateus Savaris
Updated over 4 years ago

Item Custody works like an infinite Check-out. It lets you register the equipment you have loaned, to whom you loaned it, without having to select a return date or location. It’s ideal for when you’re lending out equipment for a really short or really long duration.

If you'd like to allow you and other users to release custody of items at a different location than the original one, you can follow these steps.

Note: Custody is a feature available to all plans, but the Essentials Plan can only have one location, so releasing custody at a different location is not an option.

Enabling the Custody add-on

  • Click Settings in the bottom left corner of your screen

  • Click Add-ons

  • Scroll down to Custody

  • Make sure it's activated

Customize Custody settings

  • Click Settings in the bottom left corner of your screen

  • Click Add-ons

  • Scroll down to Custody

  • Click Settings

  • Allow to release items at other locations by turning it on

  • Remember to click Save

Releasing item at new location

  • Go to the item you want to release custody of

  • Click 'Release custody' in the top right corner:

  • And choose the new location of the item:

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